About the Communiti SMS Program
Program Operator: communiti.life, PBC
Effective Date: May 30, 2026
Communiti is a communication platform used by churches, schools, and nonprofit organizations to share announcements with people who have explicitly opted in to receive them. These terms govern the SMS messages Communiti sends on behalf of those organizations.
How You Opt In
You opt in to receive SMS messages from a specific organization on a public opt-in web page that the organization shares with you — for example https://outreach.communiti.life/join/3. No account or login is required to open or complete it. On that page you enter your name and mobile number and choose how you want to receive updates (text, voice, or email). To receive text messages you must check a dedicated, initially-unchecked SMS consent box; SMS is never pre-selected, and choosing SMS is optional.
You can also opt in from inside the Communiti web or mobile app, on your organization’s Broadcasts page, using the same affirmative, unchecked SMS consent step.
By checking the SMS consent box, you are providing express written consent to receive recurring automated SMS messages from that organization via Communiti. Consent is not required as a condition of joining, purchasing any goods or services, or anything else. If you have previously texted STOP, you can resume by replying START, YES, or SUBSCRIBE.
Message Frequency
Message frequency varies by organization and program. Typical programs send 1–10 messages per week. Some programs (e.g. youth camp updates, prayer requests) may send more during active events.
Cost
Communiti does not charge subscribers for sending or receiving messages. However, Msg & Data Rates May Apply based on your wireless carrier and plan. Check with your wireless provider for details.
Opt-Out & Help
- Reply STOP at any time to unsubscribe from the messaging list. You will receive one final confirmation message and no further messages from that list.
- Reply HELP to receive instructions for getting help with the SMS program.
- You may also unsubscribe by contacting the organization directly or emailing support@communiti.life.
Supported Carriers
The Communiti SMS program is compatible with major US wireless carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, MetroPCS, Boost Mobile, Cricket, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
Information collected through the SMS program — your phone number, opt-in record, and message preferences — is handled according to our SMS Program Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share your information only with the specific organization whose list you opted in to, and with service providers (such as Twilio) required to deliver the messages you have consented to receive.
Additional Terms
Use of the Communiti platform — including the SMS program — is also subject to our Terms of Service.
Contact
Questions about the SMS program?
- Email: support@communiti.life
- Operator: communiti.life, PBC